How to Order Prescription Glasses Online
Ordering prescription glasses from Al-Aziz Optical is simple.
Choose the frame you like, tell us about your vision needs, and our team will help with the rest. If you are unsure about your prescription, lens type, frame size or measurements, you can always speak to our opticians and optometry team through WhatsApp or phone before we make your glasses
Step 1. Choose Your Frame
Start by choosing the frame you like from our website.
If you already wear glasses, you can check the measurements written inside your current frame. They usually look something like:
52-18-140
These numbers refer to the lens width, bridge width and temple length.
You do not need to find an exact match. If you are unsure whether a frame will suit you, simply send us a photo of your current glasses or their measurements on WhatsApp and we can help you compare the sizes.
For stronger prescriptions, our team can also advise whether a particular frame shape or size would be a good choice.
2. Choose Your Lenses
Our Lens Studio makes it easy to add prescription lenses to your glasses.
Depending on the frame, you can choose the type of lenses you need and tell us what you mainly use your glasses for.
This may include:
- Everyday distance vision
- Reading
- Computer or office work
- Progressive lenses
- Driving
- Photochromic lenses
- Anti-glare lenses
- Thinner lenses for stronger prescriptions
If you already know what you want, you can select your options directly.
If you are not sure, there is no need to guess.
Send us your prescription on WhatsApp or give us a call and our team can guide you.
We can help you choose the lens type, material and coating that makes sense for your prescription and daily routine.
3. Send Us Your Prescription
You can provide your prescription in whichever way is easiest for you.
You can:
- Enter it through our Lens Studio
- Upload a photo of your prescription
- Send it to us on WhatsApp
- Send it after placing your order
If there is anything we need to confirm, our team will contact you before making the lenses.
Don’t Know Your PD?
No problem.
Your PD, or Pupillary Distance, helps us position your prescription correctly in the lenses.
If you already know your PD, you can provide it when ordering.
If you do not know it, simply leave it for our team to discuss with you.
For many orders, this is straightforward. For certain prescriptions or lens types, we may need one additional measurement showing exactly where your eyes sit inside the frame.
And we have made that easy too.
4. If We Need Your Optical Centres, We Send the Frame to You
Some lenses, particularly progressive lenses or certain stronger prescriptions, benefit from knowing exactly where your eyes sit while you are wearing the actual frame.
If we need this measurement, you do not need to visit an optical store yourself.
We can send your chosen glasses directly to you before fitting the prescription lenses.
You simply:
- Put the glasses on normally.
- Follow the simple marking guide we send with the frame.
- Have someone mark the position of your pupils on the temporary lenses.
- Pack the glasses again.
- Send them back to us.
Al-Aziz Optical covers both courier deliveries for this process.
That means we cover sending the frame to you and bringing it back to us.
Once the glasses return, our team uses the markings to fit your prescription lenses correctly.
We will also include an easy guide showing you exactly how the optical-centre marking should be done.
Step 5. Tell Us About Your Vision Needs
You do not need to know complicated lens terminology.
It is often more helpful to simply tell us how you use your glasses.
For example:
“I mainly need these for driving.”
“I work on a computer all day.”
“I want glasses I can wear all the time.”
“I need help with both distance and reading.”
“My current lenses feel too thick.”
“I already wear progressives.”
Our team can then guide you towards the most suitable options.
Speak to Our Optical Team
One of the advantages of ordering through Al-Aziz Optical is that you are not left to work everything out yourself.
Our opticians and optometry team are available through WhatsApp or phone to help with:
- Your prescription
- Lens selection
- Frame sizing
- PD
- Progressive lenses
- Lens thickness
- Coatings
- Computer glasses
- Photochromic lenses
- Optical-centre measurements
If anything feels confusing, send us a message.
What Should I Send on WhatsApp?
If you want us to help you choose your glasses and lenses, you can send:
- A photo of your prescription
- The frame you are interested in
- Your current glasses measurements, if available
- Your PD, if you know it
- What you mainly use your glasses for
- Any problems you have with your current glasses
That is usually enough for us to start guiding you.
Before We Make Your Glasses
Before the lenses are prepared, our team can review the information provided with your order.
If something looks incomplete or needs clarification, we can contact you before proceeding.
This is especially useful if you are unsure about:
- Your prescription
- Your PD
- Your lens type
- Your frame choice
- Progressive lenses
- Strong prescriptions
When Your Glasses Arrive
When your parcel is delivered, please record a continuous video while opening it.
Start recording before opening the outer packaging and continue until you have removed and checked the glasses.
This helps us quickly review any claim relating to an item that may have arrived damaged or been missing from the parcel.
Ordering Glasses Online Should Be Easy
At Al-Aziz Optical, you do not need to understand every prescription number or lens technology before ordering.
The process is simple:
- Choose your frame.
- Send us your prescription.
- Tell us what you need your glasses for.
- Our team helps you choose the right lenses.
- If we need an extra measurement, we send the frame to you and cover both deliveries.
- We fit your lenses and deliver your finished glasses.
That is it.
Whether you know exactly what you need or want our team to guide you through the entire process, we are here to help.
Speak to our Opticians or Optometrists
Got questions about eye care? We’re here to help.
For guidance you can trust, ask our in-house optical dispensers and optometrists.